Users may cancel their subscription to ChatEzzy at any time via their account dashboard or by contacting our support team at contact@chatezzy.com. Upon cancellation, users will continue to have access to premium features until the end of their current billing cycle.
Subscription cancellations or refund requests may take between 7 to 15 business days to process. We appreciate your patience during this period. For any concerns, feel free to contact us at contact@chatezzy.com.
Due to the nature of our digital services, all payments made to ChatEzzy are non-refundable unless required by applicable law. However, we understand that issues can arise, and we encourage users to reach out to us for any genuine concerns.
Refunds may be considered under the following conditions:
Each refund request is evaluated individually. If approved, the refund will be issued to the original payment method within 5–10 business days.
If you experience issues with billing or subscription, please contact us first before initiating a chargeback. Unauthorized chargebacks may result in account suspension and denial of further service.
For any disputes or questions regarding payments, please contact our billing team at contact@chatezzy.com. We are committed to resolving your concerns in a fair and timely manner.
ChatEzzy reserves the right to update or modify this Cancellation & Refund Policy at any time without prior notice. Changes will be effective upon posting to the website. Continued use of the service indicates acceptance of the updated terms.
For cancellation or refund-related inquiries, please contact us at contact@chatezzy.com